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Contact the training team

Use the details below to reach StoryGroup Canada Learning, or send a request with your training goals and timeline. We reply within 1 business day and keep your information limited to what is needed to respond.

Contact details

The fastest way to scope a training engagement is to share three items: the audience (roles and estimated headcount), the capability focus (for example, writing standards, project updates, customer conversations, or first-time manager habits), and the delivery preference (live virtual, on-site, or hybrid). If you have an internal competency model, a service framework, or documentation standards, we can align examples and job aids to your existing language.

For organizations with multiple locations, we can propose a cohort cadence that supports time zones and recurring workloads. Typical delivery options include a single workshop, a four-session skills sprint, or a cohort pathway that uses spaced practice and manager reinforcement. If procurement requires a formal outline, we can provide a structured program brief describing objectives, practice activities, and a practical measurement approach.

Office address
100 King St W, 57th Floor, Toronto, ON M5X 1C7, Canada

Meetings are by appointment. If you plan to visit, please contact us first so we can confirm availability.

Phone
+1 416 604 2019

If we miss your call, leave a brief message with your organization name and the best time to return it.

Email
[email protected]

For faster routing, include the training topic in the subject line (for example, “Leadership cohort” or “Professional Writing standards”).

Operating hours

Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time). On-site delivery schedules vary based on program design and client availability.

Standard response time: within 1 business day for requests sent through this page.

Send a training request

Share the capability area, target roles, and timeline. We will respond with suggested program formats, delivery options across Canada, and a short list of next steps. We do not sell your data.

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What to include in your request

A clear request leads to a clearer program outline. If you can, include the target roles and the specific work outputs that need to improve. For example: “customer escalation emails,” “project update notes,” “handoffs between operations and sales,” or “one-to-one conversations for new managers.” That level of specificity helps us choose the right practice activities and rubrics, and it prevents generic training that feels detached from the job.

If your organization uses a competency framework, style guide, service principles, or internal templates, note that as well. We can align job aids to your existing standards and keep reinforcement lightweight. For cohort programs, it also helps to share your preferred cadence (weekly, twice-weekly, or a short sprint) and any dates to avoid. We will propose an outline that fits the calendar first, then refine scope based on discovery.

How we handle your information

The contact form collects the information you choose to send (name, email, training focus, and message). We use it to respond, propose delivery options, and coordinate a next step such as a short scoping call. We also process basic technical information such as IP address and browser details to protect the site and reduce spam submissions.

We do not ask for sensitive personal information in this form. If a request accidentally includes sensitive details, we recommend removing them and sending a revised message. For more details on retention, cookies, and your choices, see our Privacy Policy.

Ready for an outline and delivery options?

Share the capability focus and audience. We will respond with a suggested program structure and practical next steps.

A typical scoping sequence
  • A short email exchange to confirm objectives and audience.
  • A proposed outline with formats (workshop, sprint, or cohort).
  • If useful, a brief call to finalize scope and schedule.